Remote Monitoring & Frequently Asked Questions

  • Monitoring Systems

    • System Selection

      What Instrumentation woud you recommend?

      For Remote Monitoring Matheson Mining Consultants recommends the Micromate, Minimate PRO4 or Minimate Plus when monitoring 1-3 parameters such as Vibration, Air Ovrepressure and Noise.

    • Sensor Selection

      What Sensors would you recommend?

      Sensor selection is often job specific. Matheson Mining Consultants always recommends that you read and understand the job specifications before selecting a sensor. Please contact us if you need help with sensor selction.

  • Remote Station Setup

    • Sensor Setup

      How do I setup the sensors with my remote monitoring station?

      The triaxial ISEE or DIN geophone should be placed inside the remote station unless you are using an extension cable to monitor away from the base station. If you are spiking the geophone to the ground, screw the three ground spikes into the bottom of the geophone or sandbag the geophone if you are unable to use the ground spikes. If you are close to the vibration source and expect that the sensor may decouple from the surface, you should bury the geophone approximately 6 inches taking care to keep the geophone level.

      Always refer to the ISEE Field Practice Guidelines for the appropriate methods of seismograph setup.

    • Battery Setup

      What kind of battery do I need for the remote station and how do I set it up?

      The typical remote station uses either one or two 12 volt batteries to provide power to the cellular gateway (modem) and/or backup power for the seismograph or data logger. You may chose to wire two or more batteries in parallel to increase the capacity of the batteries. When wiring batteries in parallel always use batteries of the same type, voltage and capacity in amp hours(Ah).

      Sealed Lead Acid (SLA) Absorbent Glass Mat (AGM) batteries are recommended in remote solar powered installations due to their outstanding performance in demanding applications as well as being spill proof and maintenance free.

      For short duration monitoring in areas with good solar insolation or sun hours/day and with low data transmission rates you may use a smaller capacity battery such as 18 Ah

      For long term monitoring or monitoring in areas with poor solar insolation and or large data transmission requirements you should choose one or more 30 Ah batteries to in order to maintain data integrity.

      Batteries Plus has nationwide stores if you get in a jam or you can order online. We recommend their Werker Deep Cycle 12 volt 35 Ah battery.

      Batterywholesale.com also has a wide selection of Universal brand batteries.

      Your local ACE Hardware store may also have 12 volt Universal batteries.

      When preparing to setup your 12 volt battery you should follow these simple conventions. Batteries are polarized which means they have a positive and a negative side. The positive side of the battery is usually marked with a '' and typically has the color red associated with it. The negative side of the battery is normally marked with a '-' and has the color black associated with it.

      Always connect positive to positive and negative to negative or you may damage some of the electrical components in the installation.

      Matheson Mining Consultants uses the following components and polarity color schemes in the remote monitoring station:

      • Solar Panel- Positive(white), Negative(black)
      • Charge Controller IN- Positive(yellow), Negative(black)
      • Charge Controller OUT- Positive(red), Negative(black)
      • Seismograph Power Adapter- Positive(black w/white stripe), Negative(black)
      • Timer Wiring Harness- Positive(white/red), Negative(black)
    • Solar Panel Setup

      How do I setup and connect the solar panel?

      Matheson Mining Consultants uses a 10 watt solar module that is approximately 16.5 inches long x 11 inches wide x 1.5 inches thick. We also have a new remote station in development that will use a 30 watt solar module that measures 26.25 inches x 16.25 inches x 1 inch thick. The solar module does not have a built in blocking diode and thus requires a solar charge controller to prevent overcharging the battery and discharging the battery back through the solar panel at night.

      The remote station you purchase or rent may or may not have the solar panel connected to the solar panel bracket on the remote station. Most of MMC's remote stations are prewired with a charge controller and power adapter for the seismograph. You should purchase or plan on purchasing a 12 volt battery for use with the system.

      Matheson Mining Consultants uses the following components and polarity color schemes in the remote monitoring station:

      • Solar Panel- Positive(white), Negative(black)
      • Charge Controller IN- Positive(yellow), Negative(black)
      • Charge Controller OUT- Positive(red), Negative(black)
      • Seismograph Power Adapter- Positive(black w/white stripe), Negative(black)
      • Timer Wiring Harness- Positive(white/red), Negative(black)

      Where should I setup the solar panel?

      If your solar panel is attached to the solar panel mounting bracket on the remote station, your solar panel will be setup at the monitoring location. In order to convert the sun's rays into electrical energy, the solar panel must be facing the sun and should be unobstructed from receiving direct sunlight.

      Solar Panel DONT'S

      • DONT place the solar panel behind buildings, under trees on in areas with a lot of shade.
      • DONT point the solar panel to the north in the northern hemisphere.
      • DONT expect 2 hours of direct sunlight to keep your batteries charged.

      If you need to monitor in a shaded area, the remote station should be placed in an area with direct sunlight and you should use an extension cable for your geophone.

    • Wiring Diagrams and Setup Instructions
    • Remote Station Troubleshooting

      How do I remotely check the external battery voltage for my remote station?

      Using a web browser log into the modem using the IP address and port 9191. For example http://166.123.123.123:9191

      Enter your username and password, if you do not see the login screen, the modem is most likely offline. Once you login, click the Admin tab then click the Advanced tab. Look for the power in voltage setting.

      How do I check the cellular signal strength or RSSI (received signal strength indicator)?

      On newer style GX400 and LS300 modems the RSSI may be displayed on the Device Status Screen which appears on the Login screen. If you don't see the RSSI diplayed on the Login screen, login to the modem and the RSSI is displayed on the Home Status page.


  • Modems

    • Modem Recommendations

      What modems do you recommend?

      Matheson Mining Consultants uses and recommends Sierra Wireless Airlink Gateway Products. The RV50 4G Industrial Gateway is the current recommended modem for use with all Instantel monitoring products.

    • Antennas

      What antenna(s) should I use with my modem?

      For most situations you will require a dual-band or tri-band cellular antenna. Matheson Mining Consultants uses a variety of antenna products supplied by Astral Communications

    • Connecting Antennas

      Where do I connect my antennas to the modem?

      Matheson Mining Consultants recommends using a diversity antenna for all 4G applications. Connect one antenna to the Cellular port on the modem and one antenna to the Diversity port on the modem

      3G applications typically only require one antenna which should always be connected to the Cellular port on the modem. If necessary a diversity antenna may also be used with a 3G modem. Connect the second antenna to the Diversity port on the modem. Refer to RV50 Quick Start Guide.

      What about the GPS antenna?

      If you need to use the GPS functionality of the modem you will require a dedicated GPS antenna. Contact Astral Communications for a GPS antenna to use with your modem. Connect the GPS antenna to the GPS port on the modem.

    • Modem/Seismograph Interface Cables

      The modem or null modem cable used to connect the seismograph to the modem depends on the seismograph you are using.

      Matheson Mining Consultants recommends the following modem cables or components:

      • Instantel Micromate - US Converters Professional USB to Serial Adapter Cable
      • Instantel PRO4/PRO6
        • Minimate PRO Null Modem Cable - Instantel P/N 720A3401
        • Minimate PRO Serial Cable - Instantel P/N 720A3101 with the following converters:
        • Minimate PRO Ethernet Cable - Instantel P/N 720A4101 ****DOES NOT SUPPORT AUTO CALL HOME FEATURE AT THIS TIME**** A future firmware update for the PRO units may support Auto Call Home.
      • Instantel Series III Minimate Plus or Blastmate III - custom cable supplied by Matheson Mining Consultants
      • Instantel Series I or Series II seismographs do NOT support modem communications.
    • Modem Power

      How do I power the modem?

      The Sierra Wireless Airlink Gateways do not have their own power supply and an external 7-36 volt DC power must be supplied for the modem to operate.

      If you have line power to your monitoring location AC adapter kits are available and are the recommended method of powering the modems.

      If an off-grid solar or battery installation is required please contact Matheson Mining Consultants, Inc.for current recommendations on powering your modem.

  • Power

    • AC Power

      How do I power the remote station, seismographs or modems using AC Power?

      Alternating Current (AC) power or line power is the most reliable method of powering the remote station components. When possible always use AC power at 110-120 volts to power your remote station.

      AC adapters (AC/DC transformers) are available for the seismographs and the modems. Please let us know that you plan on using AC power so we provide the correct power adapters.

      If you are using an extension cord to power the equipment make sure that you will be able to connect two AC adapters per seismograph/modem combination.

    • DC Power

      Direct Current (DC) power is provided by the solar panel and 12 volt battery in the remote station. While this method is less reliable than AC power, with the proper power management plan you should be able to achieve a high level of data integrity.

    • Batteries and Power Management

      I keep running my batteries down, is there a better way to maintain battery life?

      The seismographs have their own internal batteries so if you are properly using the solar panel you should not have much trouble with the seismograph power. If you are running a backup 12 volt battery for the seismograph this should be a separate battery than the battery used to power the modem.

      Keep in mind that battery intensive monitoring modes such as Histogram and Histogram Combo will drain the seismograph battery very quickly and that you should also use the internal Timer mode in the seismograph if you plan on using Histogram or Histogram Combo modes. If you need to take 24 hour data in Histogram or Histogram Combo, we recommend that you use AC power. If you are unable to use AC power you should have a heavy duty backup battery for the seismograph only.

      What about the modem battery, I keep my modem on all the time, is this a problem?

      If you are running your modem battery down you probably need to take a closer look at how long you are keeping the modem on.

      For most monitoring projects you will only need to transmit data once or twice a day. Depending on the type of modem you are using you should only turn the modem on during the transmit times, possibly one other time for troubleshooting.

      If you are using a Raven series modem you should use the programmable timer to manage your modem ON/OFF times.

      If you are using a GX400 or LS300 modem you should use the internal relay in the modem combined with the modem power controlled by relay setting in the AutoCall Home setup of the seismographs. Using this method, the modem is only turned ON when the seismograph triggers it to send data. Keep in mind that you must allow a warmup time of at least 2 minutes for the modem to turn ON and initialize before any data can be transmitted.

  • Sensors

    • Geophones

      What type of geophone should I use?

      In 95% of applications you should use a triaxial geophone (ISEE standard) with a frequency response of 2-250 Hz. The maximum recommended cable length for this sensor is 250 feet (75 m).

      On occasions where you need a wider frequency response or need a longer cable run you should use the triaxial geophone (DIN 45669-1 Class 1) with a frequency repsonse of 1-315 Hz and a maximum cable run of 3,280 feet (1,000 m).

      We recommend the High frequency triaxial geophone for near-field monitoring. The high frequency geophone has a particle velocity range up to 100 inches/second (2.54 m/s), a frequency response of 28Hz-1kHz and a maximum cable length of 3,280 feet (1,000 m).

    • Microphones

      Why type of microphone would you recommend for monitoring air overpressure?

      For most blast monitoring and pile driving monitoring the standard linear air overpressure microphone is recommended. The linear air overpressures range is 88-148 dB(L) (0.000073-0.075 psi(L)).

      For measuring high overpressures we recommend the High Pressure microphone which measures air overpressure up to 184 dB(L) (5.0 psi(L)) in the frequency range 5Hz-1kHz.

      What about sound monitoring?

      For sound monitoring with Instantel seismographs there are two options:

      Option 1 uses the Series III Minimate Plus or Blastmate III to do peak only sound monitoring between 50-110 dB(A). Typically this in not adequate for most sound monitoring but may be used to monitor pile driving in some situations.

      Option 2 utilizes the Micromate or Series IV MinimatePRO4 and the Instantel Type 1 Sound Level Meter. This professional grade sound level meter offers complete sound monitoring and paired with a geophone the MinimatePRO4 can do both sound monitoring and vibration monitoring simultaneously on the same unit.

    • Hydrophones

      I need to monitor water pressure using a hydrophone. What would you recommend?

      There are a two options for monitoring with a hydrophone:

      • The Instantel Minimate PRO4 and MinimatePRO6 have a hydrophone option. The Instantel hydrophone measure up to 47 psi (324 kPa) with a frequency range of 8-500 Hz. The advanced software module is required. Click here for full specifications.

    • Remote Alarm Controllers

      What are your rental rates for Remote Alarm Controllers?

      We have currently have Micromate Remote Alarm Controllers for rent for $75/month. They are also available for purchase for both Series III, Series IV and Micromate Instantel seismographs. Usually a cellular modem that allows for alerts via SMS text messaging or email is a more practical way to alert stake holders that a predetermined threshold has been exceeded.

      The Instantel Series III Remote Alarm Controller is compatible with both the Minimate Plus and the Blastmate III.
      The Series IV Remote Alarm Controller is compatbile with the Minimate PRO4 and Minimate PRO6.
      The Micromate Remote Alarm Controller is compatbile with the Instantel Micromate. NOTE - Micromate must have the optional AUX port installed to use the Micromate Remote Alarm Controller

      Instantel Remote Alarm Controllers contain a double relay which will control a Warning and an Alarm setting. Typically these relays are used to control an external load such as a siren or a flashing light or both. The maximum load is 24 volts, 2 amps. A common misconception is that the Remote Alarm Controller contains a power source and a flashing light or siren. The power source, which is typically a 12 volt or 24 volt battery is not included. A siren or flashing light is not included. Keep in mind that a construction site is extremely noisy due to the operation of heavy equipment and a siren is usually only going to add to the noise. If you have a plan that involves a highly visible flashing or strobe light the Remote Alarm Controller may be an option.

      The light/siren does not stay on very long, how can I fix this?

      For Series III (Minimate Plus and Blastmate III) users, keep in mind, that you will only be able to keep the light on for a short period of time unless you are using Histogram only mode. In this case, the relay will keep the light/siren on for the duration of the current Histogram interval.

      If you are using Continuous or Histogram Combo mode the light/siren will only stay on for the duration of the waveform event. You may need to increase your waveform record time. NOTE - Series III unit typically have 13 seconds of waveform memory available in Histogram Combo mode - this may be the maximum ON time for your light/siren.

      If you are using AutoCall Home, the relay that activates the light/siren will turn off when the unit starts the AutoCall Home process. Using, the "Monitor while calling home" feature will not alleviate the problem as you will not have sufficient waveform memory to record additional events.

      Micromate and PRO instrument users will be able to set a Hold time for the Warning and Alarm relays on the Remote Alarm Controller, however you must also use the "Monitor while calling home" feature to insure the light stays on for the duration of the hold time setting.

  • Blastware

    • Unit - Communications - Local

      How do I communicate with the unit and download events?

      The easiest way is to connect the RS-232 cable to your serial port, typically COM1. Make sure that you have the correct COM port selected under Unit>Communications and that your baud rate is correct. The default baud rates are 38400 for Minimate Plus and Blastmate III units and 115200 for Minimate PRO4 and PRO6 units.

      If you are using a USB-Serial Adapter then you will need to make sure you have installed the USB-Serial Adapter correctly. It should show up in the Windows Device Manager as USB Serial Port with a COM port number. If you do not see this in your Device Manager you most likely do not have the driver installed correctly. Make sure you have permission to install drivers on your PC before proceeding. The Device Manager is typically located under Control Panel>System.


      The seismograph must be set to Direct communications and the baud rate setting must match the Blastware baud rate settings.
    • Unit - Communications - Remote

      How do I communicate with the unit and download events over a remote connection?

      Make sure you have the latest version of Blastware. Under Unit>Communications select Modem Communications. Keep in mind that for security reasons you may not be able to access your unit directly. If you are leasing a modem and data service from MMC please contact us for information on accessing the unit directly.


      You may need to click the Test Communications button and wait for confirmation or failure of the connection more than once before communications are established. Once you have established communications, start with Unit>Status or Unit>Monitor.
      Status will show you important information regarding the Unit's current status. In many situations, this is sufficient to check the unit without disrupting the current monitoring. The status menu shows the current firmware version, calibration date, current date and time on the unit clock, current mode, battery level, memory usage and event count.

      Monitor will show the Monitor Status Menu. This is where you Start and Stop Monitoring. You must Stop monitoring before making changes to the Compliance Setup or AutoCall Home setup. When you finish making configuration changes you must return to the Monitor Status window and Start monitoring before end communications with the unit.


    • Export to ASCII

      How do I export an event to a text file?

      Select the event or events that you want to export to an ASCII formatted text file. Click the ASCII button.

      Select the directory to save the ASCII files to. This directory must exist. Blastware will not create a directory automatically.

      Click Settings to view and or edit the ASCII conversion settings. If you don't understand these settings, see section 4.3.4 ASCII Conversion in the Blastware Manual. When the settings are correct click OK. Click Convert All to convert all the events in the current directory to ASCII or Convert Selected to convert the selected events only.

    • Post Event Notes

      How do I append notes to an event after it has been recorded?

      Select the event or events to which you would like to apply post event notes. Click the Notes button in the Event Manager. This will display the Event Notes window. Type the notes you want to add in the Post Event Notes text box. Click Apply to Event to apply the notes. Click Save Post Event Note to save the notes or Load Post Event Notes to load a previously saved note. If you have more than one event selected you can click on Previous Event or Next Event to go to the previous or next event. Click Exit when you are finished adding notes.

    • Scheduler - Micromate

      How do I use the Scheduler on the Micromate?

      The scheduler is used to increase the flexibility of the Micromate and Matheson Mining Consultants recommends using the scheduler for all remote monitoring applications. Please note that the scheduler can be setup using Blastware or THOR. THOR is recommended, please refer to the THOR - Scheduler section on this page. This may be done locally or remotely.

      The scheduler is accessed by first connecting to the Micromate using Blastware. Then choose Compliance Setup>Special Setups. At the top of the Special Setups tab you will see an Edit button for the Monitor scheduler. Click Edit to access the Monitor Scheduler.

      This will bring up the scheduler that is currently on the Micromate, keep in mind that this may be blank if the scheduler has not be configured previously on your Micromate. If you get an error such as "Timeout Waiting on Response from Unit!", you will need to exit out and reload the Compliance Setup.

      For single day or single week monitoring you will choose either the Day or Week radio button at the top of the Scheduler window. These situations are not typical for remote monitoring.

      For remote monitoring - 7 days per week, choose the Repeat check box in combination with the Day radio button. This setup is typically used for projects where monitoring will continue during the weekend or where background data is being taken 7 days a week.

      For remote monitoring - 5 days per week, choose the Repeat check box in combination with the Week radio button. Note that this disables monitoring on the weekends, i.e. Saturday and Sunday.

      The following example shows a 7 day repeat blank scheduler template.

      To activate a cell, click on a yellow cell that corresponds to the time you would like to activate.

      Start Monitor - Start Monitor will start the Micromate in Monitor Mode. You must choose a Compliance Setup(.mmb) file that has been previously saved to your local or remote drive. If you have not saved a Compliance Setup file exit the Scheduler by clicking on the Cancel button in the Monitoring Schedule Events window and then clicking the Cancel button in the Monitor Scheduler window. If you have already setup the Compliance Setup on the Micromate click the Setup Files tab under Compliance Setup and then click To Disk under Save Setup. If you have not already setup the Micromate Compliance Setup how you want, go back to the Micromate Recording Setup tab and configure the Recording Setup, then configure the Notes tab and the bottom half of the Special Setups tab before returning to the Setup Files tab to Save the Setup to Disk.

      Once you have the Compliance Setup file saved to disk, you will be able to browse for the setup file and select it so that it shows in the Start Monitor file selection box.

      Click OK to load the Start Monitor command into the cell. Keep in mind that if you make a mistake you can clear an inidividual cell by clicking the cell and choosing Clear Cell, then click OK.

      If you are doing 24 hours a day, 7 days a week Histogram or Histogram Combo Monitoring your setup is done. All you need is one Start command in the scheduler. Each day at the Start time the Histogram file from the previous day will be closed out and a new Histogram file will be started. The Micromate will perform an AutoCall Home before the new Histogram file is started which will upload the previous Histogram to the server and clear the Micromate's memory.

      To save the scheduler to the unit, click the Send to Unit button in the top right corner of the Monitor Scheduler window. It is a good idea to save the scheduler(.sch) file as a backup and/or for future use.

      Stop Monitoring - If you are only monitoring during the day, for example 6am-6pm, you will also want to include a Stop time in your scheduler. To do this, double click on the cell corresponding to 6pm and then choose Stop monitor. The Micromate will also perform an AutoCall Home at this time if you have choosen to Call Home After an Event under Remote Access>AutoCall Home>Setup Unit in Blastware. This feature designates all Scheduler Events as AutoCall Home Events, not just vibration or microphone triggers.

      AutoCall Home - The AutoCall Home command in the scheduler is really only for Histogram only monitoring where you will not have waveform events during your monitoring period to trigger an AutoCall Home session. The Start and Stop commands will trigger an AutoCall Home for most situations other than Histogram only monitoring.

    • Scheduler - Series IV PRO4/PRO6

      How do I use the Scheduler on the Series IV Minimate PRO4 or PRO6?

      At this time, Matheson Mining Consultants does not recommend using the Monitor Scheduler for the Series IV Minimate PRO4/PRO6 units as it is unstable. Please use the Call Home times in Blastware under Remote Access>AutoCall Home>Setup Unit to schedule AutoCall Home times for the Series IV units. Instantel is currently working on a firmware update for the Series IV units and we hope to see a firmware update in 2016 to correct the scheduler. Thank you for your patience.

  • THOR

    • Software for managing the new Instantel monitors

      What is THOR?

      Thor is PC based software for managing Instantel Series IV and Micromate vibration monitoring equipment.

    • THOR Download

      Where can I download THOR?

      THOR is available now.

      View the THOR specifications sheet here.

      View the THOR Operator Manual here.

    • Add a Unit

      How do I add a Micromate or PRO unit to THOR?

      Auto Discovery - To have THOR auto detect your locally attached unit make sure you have "Auto Discover Connected Units" checked under Preferences. If "Auto Discover Connected Units" is currently off, check the box next to the "Auto Discover Connected Units" setting and click Apply. When you connect a Micromate using the USB to PC cable or a PRO unit using the Ethernet cable THOR will automatically load the unit into the Unit tab of THOR.

      Manually adding a unit - On the Unit tab in THOR right click under the left section of the window beneath Serial Number and Name, now click New Unit. You can also add a new unit by click the Add button in the right corner of the Details section of the Unit tab, the Add button resembles a document with the lower left corner upturned.

      Enter a Name and Unit Description, Serial Number and Unit Type.

      Local Units - Choose Serial, then enter the port number that the USB drive has installed the virtual COM port on. For COM5, enter '5' not 'COM5', if you are using a PRO4 you can also set the Baud Rate, 115200 offers the best performance.

      Remote Units - Choose TCP, enter the IP address for the modem and the modem device port.

      Check Monitoring Unit automatically - This setting tells THOR how often to check the connection and status of the monitoring unit. For locally connected units, choose the setting which suites your use best. It is recommended to leave this Disabled for remote units in order to minimize the communication frequency and remote data charges. When all the information is correct click OK to add the unit.

    • Add or Edit a Compliance Setup

      How do I add a new compliance setup or edit a compliance setup that I have currently on the Micromate or PRO unit?

      With the THOR application open, click the Unit tab and then click on the Compliance button to access the Compliance Setup module. If you have configured a compliance setup file on the Micromate or PRO unit you may import this into THOR by selecting the specific Unit and then click on the Load from Unit button in the lower right corner of the window.

      If you would like to create a new compliance setup file, right click in the Compliance Setups column and select New Compliance Setup. OR click the Add button under the Details section of the Compliance Setup window. If you want to edit the compliance setup that you just loaded or to edit an existing compliance setup file you may either select the setup file and right click and then click on Edit Compliance Setup or click the Edit button in the Details section of the Compliance Setup window. Once you have made changes click OK, then choose the unit to update and click Send to Unit.




    • THOR Scheduler

      How do I configure the scheduler using THOR?

      Matheson Mining Consultants recommends using THOR to configure the scheduler for the Micromate. Using the scheduler on the PRO4 or PRO6 is not currently recommended.

      First make sure you have followed the previous section Add or Edit a Compliance Setup so that you have a unit setup file for the scheduler to use.

      In THOR, click on the Unit tab and then click the Manage Schedules.


      To add a new schedule, either right click in the Schedules section on left side of the window and then click New Schedule Setup


      or click the paper icon at the top right corner of the Details section of the window.


      Enter a Name and Description for the scheduler file, select Micromate for the Unit Type. Under Schedule Time Settings, check the Repeat Daily checkbox so that the same schedule will be run each day. If you wish to narrow the scheduler work hours you can select the Start Time and End Time. Select Day, the Weekly scheduler is not working correctly at this time so DO NOT SELECT Week, there are currently unresolved issues with the weekly scheduler.


      24 hour monitoring example

      Click in the cell corresponding to the Start Monitoring time. Select the unit setup file to use for monitoring and then click OK. If you have not created the unit setup file you wish to use for monitoring, click the New button and create a unit setup file first. For 24 hour monitoring only a Start Monitoring command is necessary so click the OK button at the bottom right corner of the Details section and click OK in the confirmation window.



      8 hour monitoring example

      Click in the cell corresponding to the Start Monitoring time. Select the unit setup file to use for monitoring and then click OK. If you have not created the unit setup file you wish to use for monitoring, click the New button and create a unit setup file first. Click the cell corresponding to the Stop Monitoring command and then choose Stop Monitoring and click OK. Click the OK button at the bottom right corner of the Details section and click OK in the confirmation window.




      Make sure you have the correct unit selected in the Units column on the right side of the window and then click the Send to Unit(s) button and follow the prompts to send the unit setup file and Enable the scheduler if you want it enabled.

  • AutoCall Home

    • AutoCall Home Unit - Series III and PRO4 Setup

      How do I setup my Instantel Minimate Plus, Blastmate III or Minimate PRO4/6 for AutoCall Home?

      You should first make sure your seismograph is compatible with AutoCall Home. Series III Minimate Plus and Blastmate III units above serial number 6000 have AutoCall Home. All Series IV Minimate PRO4 and Minimate PRO6 units as well as the new Micromate have AutoCall Home. Series II Minimates, Blastmate II's and Minimate Blasters do NOT have the AutoCall Home feature.

      You should always use Blastware to perform the initial setup of AutoCall Home on the unit. The factory default configuration on units with AutoCall Home is to use an old dial-up modem. 99.9% of installations will not use the factory default setting for AutoCall Home so you must configure this using Blastware.

      When you have established communications with your seismograph either locally or remotely you will need to verify if the unit is monitoring or not. If the unit is monitoring, first go to Unit>Monitor to pull up the Monitor Status window. Click Stop monitoring and then click Cancel. Once your unit is idle, to access the Auto Call Home configuration window, Click on Remote Access>AutoCall Home>Setup Unit.

      This should display the Call Home Setup window:

      Enable AutoCall Home by placing a check in the checkbox labeled: Enable AutoCall Home. Next, click the Radio Modem Button to set the Dial String to RADIO RING. You should use this setting for all cellular modem installations.

      If you are using AutoCall Home as an alert system in Continuous mode or Histogram Combo mode, under When to Call Home, you will want to check the After Event Recorded checkbox. Note that this does not work in Histogram mode. Typically you will leave the default of Wait 0 minutes, but if you are using Continuous mode and you expect another event within 5 minutes you should add a delay of 10 minutes so that you do not miss an event. Alternately, you can use the Monitor while calling home checkbox to stop the AutoCall Home process if another event occurs at or above the trigger level. This will stop the first event from transfering, it will record the second event and then AutoCall Home will transfer both events. Keep in mind that if the Monitor while calling home feature is used, the log file will not be transferred during the AutoCall Home process and the memory will not be cleared. If you use the Monitor while calling home feature you must set a time under At Specified Times so the memory will have a chance to clear, otherwise, once the memory is full the unit will stop taking data.

      If you are using an RV50, GX400 or LS300 cellular modem with your Instantel monitor, you may have a need to use the internal relay in these modems. In this case, you would Enable this feature and include an initialization time in seconds.

    • AutoCall Home Unit - Micromate Setup

      How do I setup my Instantel Micromate for AutoCall Home?

      You should always use Blastware to perform the initial setup of AutoCall Home on the unit. AutoCall Home is disabled under the factory setup.

      When you have established communications with your Micromate either locally or remotely you will click on Remote Access>AutoCall Home>Setup Unit.

      This should display the Call Home Setup window:

      Enable AutoCall Home by placing a check in the checkbox labeled: Enable AutoCall Home. Next, click the Radio Modem Button to set the Dial String to RADIO RING. You should use this setting for all cellular modem installations.

      If you are using AutoCall Home as an alert system in Continuous mode or Histogram Combo mode, under When to Call Home, you will want to check the After Event Recorded checkbox. Note that this does not work in Histogram mode. Use the Monitor Scheduler to schedule an AutoCall Home time. Typically you will leave the default of Wait 0 minutes, but if you are using Continuous mode and you expect another event within 5 minutes you should add a delay of 10 minutes so that you do not miss an event. Alternately, you can use the Monitor while calling home checkbox to transfer waveform events while the Micromate is still recording the histogram. Keep in mind that if the Monitor while calling home feature is used, the log file will not be transferred during the AutoCall Home process and the memory will not be cleared. If you use the Monitor while calling home feature you must also set a time in the Scheduler so the memory will have a chance to clear, otherwise, once the memory is full the unit will stop recording data.

      The Micromate unit must be setup separately from the software so that it uses the correct USB port to send data to the modem or to the connected computer depending on which device you choose. Note that you will not be able to contact the unit remotely if the Modem type is set to USB to PC and the unit is monitoring.The default Session Timeout Setting of 30 minutes is recommended.

      If you are using an RV50, GX400 or LS300 cellular modem with your Instantel monitor, you may have a need to use the internal relay in these modems. Contact Matheson Mining Consultants and we can preconfigure your modem for use in low power mode.

    • AutoCall Home PC Setup - Requirements

      Can I setup my own AutoCall Home Server?

      This is a question we get all the time. Setting up your PC or server to manage a fleet of remote seismographs can be very challenging. If you have more than ten seismographs on remote systems it may be worth your time to investigate this setup. If you don't have at least ten units you are better off leasing the service.

      The main challenge is the networking. If you work for a large business you will have no chance of doing the network setup and typically the IT department will not allow you to setup the required port forwarding.

      If you still are interested in the setup, you will need the following items:

      1. A robust business class PC at the very minimum. We recommend an enterprise level server. If you expect to maintain data integrity you have to have a powerful machine that can handle multiple connections and 24/7 uptime. You will quickly fry a consumer level PC if you attempt to use one. You should also have UPS backup for this in case of local power failures.

      2. If you are using your internal network connection you need a public static IP address provided by your Internet Service Provider (ISP) or for stand alone setups you should have an extra cellular modem that will receive data from the remote modems.

      3. If you plan to use your internal network you should either be familiar with configuring your router and firewalls for port forwarding or you should have your IT department do this. Be prepared to provide details to your IT department or they will most likely frown on your port forwarding request.

      4. You need to download the latest version of Blastware from Instantel. We recommend version 10.60 at a minimum as it supports TCP. Versions prior to 10.60 only support UDP. If you use UDP you WILL have problems.

      5. You will need to have a robust backup plan in place in case of hard drive failure. How do you explain total data loss to your customers? Good luck with that.

    • AutoCall Home PC Setup - Details

      How do I setup my PC for AutoCall Home?

      In order to use AutoCall Home to manage and store incoming data you need to first have a server setup to run the AutoCall Home application and most likely the Blastware Mail application.

      Once you have this setup, start Blastware. Click on Remote Access>AutoCall Home>Start. Go ahead and check the Connect Automatically and Start BWMail checkboxes. These settings will ensure that AutoCall Home and Blastware Mail restart upon an intended or unintended reboot. Note: This will not work if you have to log in to the computer as a specific user, so make sure you bypass a login screen. Also make sure that you click on the TCP radio button. This FAQ does not cover UDP or Serial AutoCall Home setups.

      Now click on Settings>Communications to open the AutoCall Home Communications window.

      Enter the public static IP address and TCP port that you will be monitoring. If you don't have a public static IP address you need one. If you don't know what a public static IP address is, you should ask someone from your IT department for help. Once you have these settings in click the OK button.

      Now click on Settings>Reports.

      You need to create database files if you plan on using Blastware Mail, otherwise there will be nothing to send to your project stakeholders. Copy the settings above for a good general setup. The Save to folder will be the folder where your database files are saved. If you want to send PDF, ASCII or Monitor Log files to your project stakeholders you need to make sure these files are created. Once you have this setup click on the OK button. You can click Test if you want to test your settings.

      Now click on Settings>PC Setup.

      Enter the serial numbers of the units that will be using AutoCall Home. Enter the serial number exactly as it appears on the seismograph label. If you only have a few units and they are all on the same project you can use an '*' (asterisk) to accept all incoming serial numbers. If you have multiple project and many units you do not want to use this feature.

      After you enter the serial number, click the grey button under the Edit column to open the AutoCall Home Actions window.

      Typically you will want to enter the project or unit location in the Description text box. Below the textbox are four checkboxes for various actions that AutoCall Home will complete upon the units connection to the server. Most of the time you will want to check all four checkboxes. If the seismograph is not in your time zone you do NOT want to check the Send the PC Time to the Unit checkbox or this will load the incorrect time in the seismograph. At this time, AutoCall Home does not support multiple time zones. You would have to run another server to work around this. Click the grey button next to the Destination text box and a Browse window will allow you to choose where the downloaded files will be saved. When you are finished with the Actions window, click OK.

      If you need to load a setup file the next time a seismograph calls in click Settings>Load Setup. This opens the Load Setup File window.

      The Remote Units are displayed on the left side. Scroll to the unit that you need to load a setup file to and click the Load checkbox. Now click the grey button under the Browse column and select the setup file to load. When you are finished click OK.

      Your AutoCall Home is now setup and you should test everything to make sure it is working as you would expect.

    • Blastware Mail Setup & Configuration

      How do I setup Blastware Mail?

      Blastware Mail must be running in order for alerts and files to be sent out.

      If Blastware Mail is not open, in Blastware, click Remote Access>Start Blastware Mail

      To setup stakeholder alerts find an open project box and click Edit which will display the Edit Mail Delivery window.

      Enter the Unit Serial Numbers in the list box or an '*' to match all serial numbers. Enter the project name in the Description text box.

      Enter an email address for each stake holder and select a peak particle velocity filter if necessary. The checkboxes will add specific information to the text of the email message. The Attach File options and Monitor Log options are for specific attachments to the email.

      For a cell phone page enter the SMS address for each stake holder and chose the one or more of the Cell Phone Page option checkboxes.

      The formats for cell phone paging are specific by cell phone carrier.

      Verizon: 3035551212@vtext.com
      AT&T: 3035551212@txt.att.net
      Sprint/Nextel: 3035551212@messaging.sprintpcs.com
      TMobile: 3035551212@tmomail.net

      When you have all your settings correct, click OK.

      How do I configure Blastware Mail?

      Blastware Mail might be easy to configure if you are familiar with configuring email accounts. The program itself is simple to use but configuring it to work with your email or another email account is very tricky. Your email account needs to have email relay turned ON as Blastware Mail will attempt to use your email account to relay emails. Blastware Mail does not support TSL/SSL connections at this time, which are required by most modern emails providers such as Yahoo and Gmail so you are very unlikely to get a webmail service to support Blastware Mail.

      To configure Blastware Mail, make sure Blastware Mail is open and click on the Configure button to display the Configuration window.

      The configuration depends on your email server. As Blastware Mail is only a forwarding program, there is no guarantee that your email server will be compatible with Blastware Mail. Make sure you have your SMTP Host Address correct and that you have email forwarding turned ON for the specific email account you plan to use. If your email account requires authentication make sure your Username and Password are correct. When you have your settings correct, click OK.

  • Long Term Maintenance

    • Battery Maintenance

      How do I maintain my seismograph battery?

      We recommend keeping your Instantel seismograph plugged in using the AC adapter when not in use. Leaving the instrumentation on charge will not damage the battery. It provides a trickle charge to keep the battery fully charged.

      Test your AC adapter annually to ensure it produces the proper voltagae.

    • Instantel Calibration Guide

      Do I need to have my Instantel seismograph calibrated?

      Matheson Mining Consultants recommends that you keep your seismograph calibrated for many reasons. Having your seismograph calibrated annually will prevent your data from being questioned for validity. Instantel checks all seismographs that come in for calibration so there may be some maintenance that you overlooked that can be taken care of during the calibration.

      Review the Instantel Calibration Guide for more information.

    • Instantel Online Calibration Request

      I need my Instantel seismograph calibrated. How do I obtain an RMA for my Instantel equipment?

      Use the Instantel InfoChange online calibration request or

      Contact Matheson Mining Consultants for help.